Copy of Shipping Policy

still to add

DISPATCH & SHIPPING (this is maya njie's ) 

We aim to dispatch all orders within 2 working days of order. Weekends and bank holidays are an exception. Shipping is carried out via best available courier.

2nd class signed for Royal Mail deliveryWe will send you an e-mail on the day that your order has been dispatched. If for some reason an item is out of stock we will e-mail you immediately. Due to shipping regulations and perfume being classed as Dangerous Goods we only ship within the UK currently.

wales perfumeryShipping takes place within 3-5 working days by second class recorded post and is currently only available to mainland UK.If you wish to cancel your order please email within 48 hours of placing your order for a full refund.Unfortunately return postage is non refundable. RETURNS & REFUNDSIf your product arrives damaged, or you have a complaint about your item, or would like a refund, please email in the first instance so that we can look into arranging a refund or replacement if applicable.

To process any refund or exchange we would require a proof of purchase along with photographs of any damage.

this is rook perfume's

Our courier usually takes 2-4 days from Rook HQ to your door/desk/office. We'll send you a tracking number once it's left Rook HQ. Sometimes less, but never longer than 5 days. If your order is taking longer - please get in touch with us!

REDOLESCENT Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Due to ongoing Coronavirus restrictions, a slight delay in shipping times may be seen.

Typical Shipping Rates


Shipping option

Shipping Method


Perfume Samples

Royal Mail Signed For


Heavy or large products

Variable - Available Courier


Orders over £140

Royal Mail Tracked 48


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